Designing Fair Workload Algorithms
Hackensack Radiology Group
Equity in workload assignment is not just a nice to have, it’s critical to prevent burnout of your valued team members — impacting group morale, efficiency, report turnaround time and quality. Hackensack Radiology Group (HRG), recognized this as a key requirement in the selection of the advanced workload balancing algorithms available via Fujifilm’s Synapse® Worklist Orchestrator in partnership with RealTime Medical.
Dynamic Orchestration in Practice
Hackensack interprets over 700,000 exams annually, operating in a high-demand environment where every minute counts. Prior to implementation, the group faced workload inequity, growing pressure on staff, and the belief that they would need two to three additional radiologists to meet demand.
Instead of expanding headcount, they deployed our intelligent workload balancing and workflow orchestration solution to automatically adjust for urgency, modality, specialization, and radiologist capacity.
Dr. Mohit Naik, President of Hackensack Radiology Group, described the transformation:
“Our group was already fast, but with this product, our report turnaround times for priority work are now lightning-fast. The system allows us to incorporate complex workflows that dynamically respond to changing conditions.”
“By dramatically improving our efficiency, we boosted daily productivity and significantly reduced FTE requirements, resulting in an immediate and transformative shift in our group’s operational capacity — that’s nothing short of revolutionary.”
Orchestration with Integrity
RealTime Medical’s context-aware workload balancing, worklist and workflow orchestration ensures that radiologists focus on patient care instead of managing worklists or worrying about case allocation.
“The crushing workload, once unfairly distributed to just a few individuals, has been effectively neutralized by this system’s ability to intelligently balance workloads across our group.”
By combining equity, efficiency, and real-time adaptability, RealTime Medical’s algorithms enable teams like Hackensack’s to scale confidently — without sacrificing sustainability or the satisfaction of team members and the clinicians they serve.
It is not just automation, it is orchestration with integrity.
