Burnout Prevention for Hackensack Team
Radiologist burnout remains one of the most pressing issues in healthcare — driven by rising case volumes, cognitive overload, and a shortage of specialists. For Hackensack Radiology Group (HRG), addressing this challenge required more than efficiency gains; it required an operational transformation powered by a unified workload balancing and workflow orchestration platform – Fujifilm’s Synapse® Worklist Orchestrator in partnership with RealTime Medical.
A Systemic Approach to Sustainable Work
Before adopting this advanced new platform, Hackensack radiologists reported increasing pressure and uneven workload distribution. By implementing Fujifilm’s Synapse® Workflow Orchestrator in partnership with RealTime Medical, the group achieved a transformational improvement in group collaboration, equity and operational effectiveness.
Dr. Mohit Naik, MD
Dr. Naik summarized:
“Given the challenges groups face today — explosive volumes, rampant burnout, and severe staffing shortages — I genuinely cannot fathom how any practice survives without leveraging this type of solution.”
Reclaiming Focus and Collaboration
RealTime Medical’s workload balancing and workflow orchestration platform not only rebalanced workloads but also improved communication and collaboration, with 74.6% of radiologists reporting stronger teamwork between staff and clinicians.
By aligning assignments with each radiologist’s subspecialty, the group achieved 100% pediatric case specialization, enhancing diagnostic quality while reducing cognitive fatigue.
The platform’s flexibility enabled Hackensack to adapt in real-time — dynamically adjusting workloads and routing cases to the most qualified readers, even as patient demand surged.
“Thanks to a customizable solution, we were able to tailor complex workflows exactly to our specifications—with remarkable speed. Other vendors operate with a rigid ‘take it or leave it’ approach.”
Thriving, Not Just Surviving
For Hackensack Radiology Group, burnout prevention is key to thriving as a high performance group and positioning themselves for the future. Their experience demonstrates that productivity, equity, operational effectiveness and well-being are not conflicting goals — they reinforce each other when the right workload balancing and workflow orchestration system is in place.
With Synapse® Worklist Orchestrator in partnership with RealTime Medical, Hackensack not only improved performance despite growing demand: they redefined what an equitable, highly efficient, and balanced radiology practice looks like.
It is not just about surviving increasing diagnostic demand — it is about thriving through intelligent design.
